our thoughts

Thoughts on Google+

July 9 2011
by Rachel

I’ve been asked quite a few times for my thoughts on Google+, so thought I’d blog two thoughts on it so far.

The Mystery Box Effect

I’m a big fan of J.J. Abrams’ work. His TED Talk really resonated with me and I’ve discussed it with others many times. If you haven’t seen it, go watch. (And, if you were ever annoyed by Lost, all the more reason to watch it.) Many people have written about Google’s exclusive/invite-effect methodology with their new product launches such as Google+, but I like what I might imagine J.J. Abram’s take on it to be: the allure of the mystery of what’s inside the Google+ box is (initially) much more powerful for many than the unveiling.

I was frustrated that my husband Regan got into Google+ a few days before me. I felt left out of the party and then felt mad that he didn’t even tell me he had got in until I was complaining to him about not being able to see what it was like inside. I desperately tried finding ways of getting into Google+, even emailing a contact at Google who was enjoying his fourth of July weekend. Ha.

Once I got in, I wanted to enjoy it and get into it, but it felt like arriving at a big party at someone’s fancy new house that you barely know. It’s your first time there and you realise you’re early (even though you thought you were late) and no-one you can hang out with is there yet.

(Disclaimer: before it sounds like I’m putting my foot in my mouth: I’d rather hang out with my husband in person!)

At the same time, you know there’s a raging party going on across the road at the old familiar (and somewhat annoying) hang out. You waver between ditching this party (will it become big what what kind of party will it be?) and going back to the familiar. You wonder about the logistics of meaningfully trying to socialise in two parties at the same time…

In the meantime, it seems the only conversation at this new party is about dissecting all the features of the new house and how it can be used for business purposes. I’m getting fidgety…

The allure was more powerful than the unveiling.

Simpler is better. Always?

I was a big fan of +1 when it was launched. I’d mulled over the flaws of “liking” things and +1 felt so clean and simple. It worked perfectly for webpages I wanted to recommend to others but all of a sudden, it felt so clinical in Google+. Why? Links aren’t personal, status updates are. It feels cold and impersonal to click +1 on someone’s status update saying they’re off overseas, have a new job or started a new relationship. Facebook seemed warm and fuzzy all of a sudden in comparison. It’s amazing how much of a Facebook mindset you bring over to Google+.

Perhaps Google wants to push us back to commenting – rather than just lazily clicking a generic button when we want to add meaningful feedback to someone. That would be nice. I think?

I’m torn over +1.

And I’m not so excited by having yet another button (which often means clutter dominating content) to add into blog designs.

The craft of designing and developing blogs is constantly evolving and the variety of ways in which people are using blogging tools never ceases to amaze me.

Aside from the regular updates that WordPress and other blogging software rolls out, there’s an unfathomable amount of plugin code being written for almost every conceivable feature you may desire. There’s always a new button to be added to blogs: over time this has changed from the dozens of RSS subscribe buttons to all the various sharing options and “find me on” buttons competing for space.

What I enjoy when designing blogs is not the latest shiny new button, but thinking about the crux of blogging: content. What are people blogging – or intending to blog – about? What makes it unique? What are they adding to the world each time they publish? How might new visitors want to explore their archives? (I’m not just talking about having archives by date, tag, category, author etc.)

Design without specific content style in mind is really missing the mark and I think that’s why I really struggle with generic themes that are out there. I’ve often toyed with the idea of releasing a generic theme (and haven’t ruled it out) but keep hitting the same problems: generic by its very definition means losing touch with specificity. Generic blog themes look gorgeous with the content they’ve provided in the previews, but the real test is how it will look – and work – with your content.

When content gets lost in the design and buttons and widgets – either in the theme or in the mind of the blogger, it’s a real shame. For at the end of the day, blogging is about content.

I’ve had enquiries from potential clients who haven’t ever blogged and aren’t able to provide draft content for me but expect to be able to maintain a magazine-style design all by themselves. I wonder if they have ever stopped to consider how much work it is to maintain a print magazine? How many people are involved with the content creation? Their print schedule is usually weekly or monthly, but a blog’s readership often expects it to be maintained daily. A magazine theme style has become super popular in the blogging world, but it demands even more from the blogger than ever before: gorgeous big photos for their content and high turnover of content for the homepage to stay fresh.

Blogging is ultimately about content. (Yes, I am repeating myself.) Finding a design for your blog really needs to reflect what you’re writing about – and more than in a pretty design sort of way. Think about your writing frequency, your post style length, your post content, your post meta-data, your reader’s desires…. think less about design and buttons and more about content.

The mantra “content is king” has become so over-used it has almost lost its meaning but if possible, when you’re next thinking about redesigning your blog, think about the design as organizing your unique content.

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