Care Plans

Supporting you after site launch

We help your business thrive long-term

You’re focused on running your business and prefer not to deal with the technical complexities of managing a WordPress website. When changes result in issues like breakages or slow performance, we’re here to help. If you’re hesitant to implement code requested by an ad agency, we’ve got you covered. Unsure about which plugin to integrate? No problem, we can help with that too.

We’re committed to quickly and efficiently resolving these headaches for you, so you can focus on the things you are best at doing. Our team is friendly, responsive, thorough, calm under pressure, and clear communicators.

We also offer a comprehensive range of services to support your business needs, including website updates such as content addition and design tweaks, print and social media campaign management, email marketing, advertising, Google Analytics data analysis, and strategic consulting to align with your business goals. Our WordPress maintenance package ensures your website remains updated, secure, and running smoothly. Additionally, we specialize in running experiments to improve user experience and drive conversions.

Here’s how we can work with you after the site is launched:

Maintenance Plan

Our maintenance plan covers monthly upgrades for WordPress and plugins, including rollbacks and theme updates as necessary, all for a fee of $450/year.

WordPress regularly releases updates to add new features or fix security issues. It’s crucial to keep your website current with the latest version. While WordPress automatically handles critical security updates, you’ll see a notification in the admin area for significant version updates or plugin upgrades. We strongly advise backing up your site before upgrading to avoid any potential compatibility issues with the latest version of plugins or themes. While we back up the necessary parts before upgrading, we also recommend having a separate backup system for added security.

To terminate the Maintenance Plan, please notify us in writing. Partial years are non-refundable. 

Purchase Maintenance Plan

Launch Care Plan

Many of our clients need about an hour of support and updates per month in the year following the launch. Purchase our Launch Care Plan and pay a discounted rate of $1,750 for 12 hours of support in your first year.

Unused hours expire one year from billing and are non-refundable.

Purchase Launch Care Plan

Retainer Care Plan

To help with your budgeting, we offer automatic monthly invoicing for a predetermined number of hours. Save 10% for 11–20 hrs per month, and save 15% for 20+ hrs per month.

We handle any tasks you assign or recurring tasks, such as monthly checks for broken links, site audits/recommendations, Google Analytics analysis, consulting, and strategy sessions.

Unused hours at the end of each month roll over to the following month. We notify you upon reaching the available hours limit. Should you require additional hours in a month, we can use up to the maximum available hours for the following month. Additional hours are billed separately at $175 per hour. Unused hours expire one year from billing and are non-refundable. To terminate the care plan, please notify us in writing.

Contact us

Hourly-Rate Projects

Our standard rate for all services is $175 per hour, covering consulting, web, digital, and print design, research, support, and development. Once you provide us with the specifications, we start work promptly (or offer a time estimate if preferred). We keep a detailed log of work completed and time spent.

You have the option to pre-purchase five or more hours and save. Any non-prepaid hours are invoiced at the beginning of the following month and payment is due within seven days. Unused prepaid hours expire one year from billing and are non-refundable.

Pre-purchase 1 hour 5 hours 10 hours

We look forward to working with you after your website launch!

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